Castles with ToursEiffel
Frequently asked questions
Questions & Answers
We offer a variety of tours in Paris, including walking tours, bike tours, historical tours, art tours, and more. Whether you're looking for a classic sightseeing experience or something off the beaten path, we've got a tour for you!
Our tours vary in length, with shorter tours lasting around 3 hours and full-day tours spanning 6-8 hours. Please refer to individual tour descriptions for specific durations.
Yes, all our tours are led by professional, licensed guides who are passionate about Paris and its rich history. They are available in multiple languages to provide you with the best experience.
Absolutely! We offer private tour options for those who prefer a more personalized experience. Please contact us directly to arrange details and pricing.
Most of our tours are family-friendly and suitable for participants of all ages. However, some tours might require extended walking or other physical activities. If you have concerns, please check the tour description or contact us for recommendations.
Our tours run rain or shine! Paris has its unique charm in the rain. However, in the case of severe weather conditions, we may reschedule or offer a refund. We recommend bringing appropriate rain gear just in case.
Some of our most popular tours fill up quickly, especially during peak tourist seasons. We recommend booking your tour as early as possible to secure your preferred date and time.
Yes, we understand that travel plans can change. We offer full refunds if the cancellation is made at least 7 days before the tour's start time. Rescheduling may be possible based on tour availability.
Generally, there's no strict dress code. However, if the tour includes entry to religious sites, appropriate attire covering shoulders and knees may be required. We suggest wearing comfortable shoes for walking tours.
Many of our tours are accessible, but it varies depending on the itinerary. Please contact us in advance if you have specific accessibility needs, and we'll do our best to accommodate.
We strive to cater to various dietary needs. Please let us know in advance, and we'll do our best to adjust the food sampling accordingly.
Absolutely. You can cancel your tour and receive a full refund if you do so at least 48 hours before the tour begins. If you have any additional questions or concerns, please reach out to our manager via email or phone. We're here to help.
Do you have any questions?
Feel free to ask us questions and contact us to find out more about our services and book a tour
